Shipping Policy
Thank you for shopping with Satvik Sweets! We are committed to delivering your order as quickly and efficiently as possible. Below are the details of our shipping policy.
1. Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been dispatched.
2. Shipping Rates
Shipping costs are calculated at checkout based on the weight of the order and the delivery location. We offer standard and expedited shipping options.
Standard Shipping: Free for orders above ₹1999. For orders below ₹1999, a nominal shipping fee will apply.
Expedited Shipping: Available for an additional charge.
3. Delivery Time
SAME DAY DELIVERY AVAILABLE ONLY IN BANGALORE, Place order before 3pm.
Standard Shipping: Typically takes 5-7 business days to deliver.
Expedited Shipping: Typically takes 2-3 business days.
Delivery times may vary depending on the destination and courier services.
4. Shipping Locations
We currently ship within India. We are working towards expanding our shipping services internationally in the future.
5. Delivery Confirmation
Once your order has been shipped, you will receive an email with a tracking number. You can track your order on the courier’s website.
6. Incorrect or Missing Information
Please ensure all shipping details are correct, including the recipient’s address, phone number, and email. We are not responsible for delays or delivery failures due to incorrect or incomplete information.
7. Delays
In the event of any shipping delays caused by factors beyond our control (e.g., weather conditions, public holidays, or courier issues), we will notify you as soon as possible and assist in tracking your order.
8. International Shipping
Currently, we only ship within India. However, we are working on expanding our reach and will notify our customers when international shipping becomes available.
9. Shipping Restrictions
Please note that some products may not be available for shipping to certain locations due to local restrictions.
10. Return & Exchange
Please refer to our Return & Exchange Policy for information on returning products due to shipping issues or other concerns